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Fast delivery
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Help/Support

Are my details safe with Panasiam?

The security of your data is very important to us. Please have a look at our privacy policy to find out more.

What payment options do I have at Panasiam?

We offer you a variety of payment methods, including PayPal and prepayment.

Where can I find the terms and conditions?

You can find our terms and conditions under this link.

contact form

Do you want to contact us? Please use our contact form.

Press contact:

Panasiam (BKK Asiatica)

Badeler-Dorfstrasse 20c

39624 Calf (Milde)

Tel .: 039009-908836

Telephone numbers and service times

Call us if you have any questions about our online offer.

We are available for you Monday to Friday from 9:00 a.m. to 3:00 p.m.

Service hotline: 039009-908836

What are the advantages of registering as an online customer?

With your registration you can query the current order status, view orders and track them via DHL and change your customer data yourself.

Where can I find information about the fit or a measurement table?

Our articles correspond to the European clothing sizes.

You will find deviating information on fit and dimensions in the respective product descriptions.

Do you have a newsletter?

Yes. Please sign up here for our newsletter.

Can I order online without registering?

Yes, you can also order as a guest.

How do I find a specific article online?

You will find a search function on the top left of our site.

Can I also use the webshop with mobile devices?

Yes. Our pages are optimized for mobile devices.

Where can I find more information about Panasiam?

Just have a look at About Us, there you will find a lot of information about our company.

Where does Panasiam deliver?

Panasiam delivers in Germany and Europe.

What do I have to consider when making a return?

Please write us an email to: retouren@panasiam.de

We will then send you a replacement product including a stamped return envelope, which you can use to return the product.

How do I prepare the return for shipping?

If the complaint is justified, you will receive a stamped envelope from us. Please use this to process your return.

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