Shipping and Payment Terms
The following terms apply:
We deliver within Germany (domestic shipping) and to the following countries:
Belgium, Bulgaria, Romania, Czech Republic, Denmark, Estonia, Greece, Spain, France, Ireland, Italy, Cyprus, Latvia, Lithuania, Luxembourg, Hungary, Malta, Netherlands, Austria, Poland, Portugal, Switzerland, Slovenia, Slovakia, Finland, Sweden, UK and USA.
Shipping to German and foreign islands is excluded.
Delivery times, shipping costs, return costs
Unless otherwise stated in the offer, delivery occurs as follows:
- Germany: within 1–3 business days
- Europe: within 3–6 business days from contract conclusion (for prepayment: from payment instruction)
- USA: within 6–14 business days (for prepayment: from payment instruction)
We ship Monday to Friday until 2 p.m.
No shipping or delivery on Sundays or public holidays.
If you order items with different delivery times, we ship them together unless otherwise agreed.
The delivery time is then based on the item with the longest delivery period.
Shipping costs (incl. VAT)
Domestic deliveries:
We charge a flat rate of €3.20 for deliveries within Germany.
International deliveries:
Shipping costs are calculated based on package weight.
1. All EU countries, Switzerland, UK, and USA:
Up to 1 kg: €4.20 (DHL Warenpost)
2. Belgium, Denmark, France, Luxembourg, Netherlands, Austria, Poland, Czech Republic, Monaco, Switzerland, UK:
- 1 kg to 2 kg: €17.20
- 2 kg to 3 kg: €18.00
- 2 kg to 3 kg: €18.80
- 3 kg to 4 kg: €19.70
3. Finland, Greece, Ireland, Portugal, Romania, Bulgaria, Estonia, Croatia, Latvia, Lithuania, Malta, USA:
- 1 kg to 2 kg: €18.10
- 2 kg to 3 kg: €19.30
- 2 kg to 3 kg: €20.50
- 3 kg to 4 kg: €22.00
For deliveries outside the EU: shipping costs do not include import taxes or customs duties.
🇬🇧 Note for customers in the United Kingdom:
For orders with a value of over £135 (excluding shipping costs), import sales tax and, if applicable, customs duties will be charged upon delivery. These costs are charged directly by the delivery company and are not included in the purchase price.
Return shipping costs
The customer bears the cost and liability for returns in case of withdrawal or cancellation.
Accepted payment methods
Available payment methods may vary by delivery country.
- Bank transfer (prepayment)
- PayPal Checkout (requires PayPal account)
- PayPal Express
- Credit card
- SEPA direct debit
- “Pay later” option
- Sofort (instant transfer)
- giropay
- PayPal (direct checkout)
- PayPal
- PayPal Express
- Credit card
- SEPA direct debit
- “Pay later” option
If you have any questions, our contact details can be found in the legal notice (Impressum).